Privacy Policy

Effective Date: June 6, 2025

Balanc’d & Busy Bookkeeping and Tax Planning Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information, in accordance with Michigan state law, including the Michigan Identity Theft Protection Act (Act 452 of 2004).

1. Information We Collect

We may collect the following categories of personal information:

Information You Provide Voluntarily:

  • Name
  • Address
  • Phone number
  • Email address
  • Business and tax identification numbers
  • Financial records and documents for tax or bookkeeping purposes
  • Payment and billing information

Information Collected Automatically:

  • IP address
  • Browser type
  • Pages visited and time spent on the Site
  • Device information
  • Cookie and usage data

2. Use of Information

We use your information for the following purposes:

  • To provide personalized bookkeeping and tax planning services
  • To verify your identity and protect your financial information
  • To prepare and file tax documents
  • To process secure payments
  • To communicate with you about appointments, updates, and service offerings
  • To comply with legal obligations and protect against fraud or misuse

3. How We Protect Your Information

In compliance with Michigan’s Identity Theft Protection Act, we:

  • Encrypt sensitive data in transit and at rest
  • Use secure login authentication for access to financial tools and portals
  • Restrict internal access to client data to authorized personnel only
  • Shred or securely delete any documents with personal information no longer needed
  • Promptly notify affected individuals in the event of a data breach as required by Michigan law

4. Your Rights Under Michigan Law

As a Michigan resident, you have the right to:

  • Request what personal data we have collected about you
  • Request a correction or update to your information
  • Request the deletion of certain information, where permitted by law
  • Receive notice of a data security breach if your unencrypted personal information is compromised

To submit a request or inquiry, please contact us at: info@balancdandbusy.com

5. Sharing of Information

We do not sell or rent your personal information.

We only share your data with:

  • Service providers and contractors who assist us in delivering our services (e.g., tax software, cloud storage, payment processors)
  • Government agencies or courts if required by law
  • Partners or third parties only with your express consent

All vendors and contractors are required to maintain the confidentiality and security of your data.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy and to comply with IRS regulations and Michigan recordkeeping laws. Once retention is no longer required, we securely dispose of your information.

7. Cookies & Tracking Technologies

We use cookies and analytics tools to understand user interaction and improve your experience. You may manage cookie preferences in your browser settings.

8. Children’s Privacy

Our services are intended for individuals age 18 and older. We do not knowingly collect or maintain information from anyone under 18 years of age.

9. External Links

Our Site may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their privacy notices independently.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in Michigan law, technology, or our practices. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact:

Nicole Stewart
Balanc’d & Busy Bookkeeping and Tax Planning Services
📧 info@balancdandbusy.com
📍 4501 Woodward Ave Ste 101-B
📞 313-444-3499

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